SHIPPING AND RETURNS

Each piece is handcrafted to order and made specifically for you. Please allow 3-5 business days for product to be made before shipment. Please note all pieces are hand made and shipped from the United States.

 US Shipping : Once an item is shipped, we are no longer responsible. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered. 

All pieces are made by hand with lots of love, care and time! Please allow 3-5 business days for product to be made before shipment. Pieces may appear differently from the items shown online.

Lost Packages : If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated. 

*If you would like to ask for a signature on the package, please include this information under 'Order Notes' at check out.

RETURNS 

Due to the unique and often one-of-a-kind nature of our materials, all items are final sale.  Due to our made-to-order approach we do not accept returns.

Our jewelry is delicate and fragile.  We are happy to repair most manufacturing faults. Please e-mail an image of your damaged jewelry to discuss possible options.

Please follow our care guide for long lasting jewelry.

**Manufacturing faults DO NOT include: broken chain; chipped, cracked or broken pearl, shells or gemstones; general wear and tear including items that have been bent out of shape, twisted and snapped, oxidized or on which the plating is fading.